Program & Technology Delivery Manager | ERP, WMS & CRM Implementation | PMP, PRINCE2

Oracle Enterprise Manager | Enterprise Architecture | SAP PM | IT Service Management

Public Sector, E-Commerce, Insurance, Production, IT Company, Telecommunication, Bank&Finance, Retail, Technology Startup

Technology delivery leader with 25 years running IT projects and programs end to end. Specialist in business system implementation: three ERP, warehouse management and CRM implementations and integrations in the last four years on Oracle, NetSuite and Microsoft platforms, covering vendor selection, requirements, migration, integration, process redesign, training and go-live.

Earlier career in regulated, mission-critical environments: Cochlear (medical devices), Hewlett Packard, the Australian Department of Human Services (federal government), Fonterra (food manufacturing) and Waikato DHB (healthcare). Multi-site retail programs across 80+ stores at T2 Tea and 60+ at Baby Bunting.

I have owned IT, business systems and customer service functions with permanent teams of 20 to 35+, managed IT budgets and vendor contracts, and reported directly to owners and executives on performance, risk and the decisions needing their approval.

Available for contract through my own company across EU & UK