As part of our team, you will provide Software Distribution support (L2-L3) for the workstation platform (29 000 machines), troubleshoot mass deployment issues, and help colleagues across Danske Bank find answers to application questions. You will know how application packages are prepared and delivered. You will work with Intune, PowerShell scripts, and Sysinternals tools. We are a friendly team of professionals with a good sense of humour and a strong sense of responsibility for each other.

Responsibilities:

• Ensure smooth software deployments and a stable applications environment on all Danske Bank workstations.
• Provide support for packaged applications and software patching (L2-L3 incidents), troubleshoot root causes and produce resolutions, and fix application packages.
• Prepare and maintain a knowledge base (instructions and work guides) for L1 support teams, and provide training for them.
• Run incident reduction plan, analyze trends, and resolve issues related to Java, Adobe products, and applications like Firefox, Visio, and IBM PCOMM.

Requirements:

Hard skills:

• Experience in troubleshooting Intune application mass deployment issues on Windows clients.
• PowerShell scripting experience.
• Knowledge of Windows OS architecture, file system, registry, and log reading.
• Knowledge of Sysinternals tools would be an advantage.

Soft skills:

• Responsible and organized.
• Aimed for quality.
• Willing to learn.
• Self-motivated.

Advanced proficiency in English is required.

We Offer:

• An inspiring environment in a large international IT organization.
• Work with leading solutions from the IT industry.
• Training to ensure that your skills are maintained and updated on an ongoing basis.
• Working from home up to 2 days a week.

Preferred start date/end date:

• July 2026–July 2027

Work location:

• Hybrid (Vilnius, Lithuania)

We are currently looking for an experienced IT Systems Engineer to join an international team supporting both local and corporate IT operations. This role offers a great opportunity to work in a dynamic environment, combining hands-on end-user support with involvement in infrastructure, system administration, and the deployment of new IT solutions. If you enjoy solving technical challenges, collaborating with cross-functional teams, and delivering high-quality support, we would be happy to hear from you.

Personality Expectations

• Team player with a collaborative mindset.
• Diligent, organized, and detail-oriented in daily work, following structured and Lean-like methodologies.
• Focused on understanding and addressing end-user needs.
• Able to understand technical issues, explain solutions clearly, and document step-by-step instructions from an end-user perspective.
• Proactive, responsible, and service-oriented approach to problem-solving.

Responsibilities

• Work with local and corporate IT teams to troubleshoot issues and assist in deploying new IT solutions.
• Monitor assigned Helpdesk queues, pick up user requests, and work towards the most effective resolution.
• Help users accurately describe and report issues through the Helpdesk Support system.
• Create and maintain "How-to" guides, workarounds, and knowledge base (KB) articles.
• Participate in IT Scrum meetings and follow up on outstanding incidents and tasks.
• Report progress, risks, blockers, and project updates to the manager.
• Provide both remote and on-site IT support when required.
• Assist with hardware setup, maintenance, and replacement activities.

Requirements

Must Have

• 3+ years of experience as an IT Systems Engineer, Systems Administrator, IT Support Engineer, or similar IT Systems Specialist role.
• Experience with user support, system deployment, installation, maintenance, and troubleshooting.
• Intermediate or higher knowledge in the following areas:
• Computer hardware, peripherals, and network equipment.
• Windows operating systems.
• Linux operating systems (RedHat experience preferred).
• Office productivity software and end-user application support.
• Networking concepts, technologies, and protocols (especially Ethernet and TCP/IP).
• Virtualization technologies (VMware, Hyper-V, Proxmox, etc.).
• Cloud solutions and containerization technologies.
• Strong troubleshooting and analytical skills.
• Good written and verbal communication skills in English.

Nice to Have

• Experience supporting macOS devices and users.
• Experience supporting mobile devices and mobile operating systems.
• Experience with IT Governance and IT Service Management concepts:
• Helpdesk operations
• Support tier structures (L1/L2/L3)
• Incident Management
• Problem Management
• Relevant technical certifications (Microsoft, Red Hat, Cisco, CompTIA, VMware, etc.).

Working Conditions

• Location: Kaunas, Lithuania.
• Hybrid working model.
• Expected office presence: 2–3 days per week.
• Physical presence is required as part of the role due to hands-on support activities involving hardware and end-user assistance.
• Contract 12 months
• Start ASAP

Budget & Rate

• Target hourly rate: €30/hour.

Role Overview:

We are looking for an experienced QA Lead to take ownership of QA processes, strategy, and delivery quality across two live products — a Chat platform and a Loyalty / Coupon system — running in multiple markets. The role requires strong manual testing expertise, a solid grasp of test automation, and the ability to lead a small QA team while bridging developers, managers, and the client.

Key Responsibilities:

• Define and implement QA strategy, testing plans, and structured QA processes across both products.
• Lead and mentor a team of 3 QA specialists, driving quality standards and best practices.
• Identify and automate — or recommend automation approaches for — repetitive tasks such as regression testing.
• Establish and track KPI-driven quality metrics to continuously improve delivery performance.
• Serve as the key communication link between developers, QA, product managers, and the client.

Must-Have Requirements:

• Proven experience as a QA Lead with hands-on team leadership responsibilities.
• Strong manual testing skills with experience in test planning, strategy, and process design.
• Solid understanding of test automation — able to automate or guide automation of repetitive workflows.
• Experience defining and tracking QA KPIs and quality metrics.
• Comfortable working with developers, managers, and clients in a multi-product, agile environment.

Duration: 6 months with possible extension.

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I bring over a decade of experience in IT infrastructure and digital transformation. My journey has been marked by a commitment to leveraging technology to drive efficiency and innovation.

In my previous role, my main responsibilities included coordinating IT infrastructure maintenance services and ensuring these services were delivered with quality and efficiency. I also actively participated in the service sales process to meet the needs of both new and existing clients.

Outside of work, I am dedicated to continuous learning and enjoy exploring new technologies and methodologies.

Senior Oracle PL/SQL Developer with 12+ years of experience in Oracle Database, Oracle ERP/EBS, PL/SQL development, performance tuning, enterprise integrations, and production support. Skilled in Oracle Forms & Reports, SQL optimization, REST APIs, backend system integrations, and supporting manufacturing, warehouse, and logistics business processes within enterprise environments.